Maximizing the Value of ServiceNow Asset Management

Are you currently managing your assets in ServiceNow but not realizing the value you anticipated? Do you find yourself struggling with usability issues? If so, you’re in the right place! At Astrica, we’re here to alleviate your concerns and help you maximize your return on investment.

Common Challenges in Asset Management Implementations ⛰️🚵

Whether Hardware Asset Management was self-implemented or carried out by a partner, one critical area where clients often struggle to realize the value in product model normalization is due to their company normalization configuration. Many organizations experience these difficulties because the crucial steps were either not implemented or only partially implemented.

Company normalization is the foundation for normalizing product models, which is vital not only for your Asset Management Database (AMDB), but also for your Configuration Management Database (CMDB). Since product models are shared between asset management and configuration management teams within ServiceNow, having a solid company normalization process in place is essential for ensuring consistency and accuracy across ServiceNow.

If you’re facing challenges, we invite you to let us assess your current state. Our team specializes in providing tailored remediation recommendations based on industry best practices, along with a future roadmap that you can approach with a crawl, walk, run strategy.

The Power of ServiceNow Hardware Asset Management 🔋💡

ServiceNow’s out-of-the-box Hardware Asset Management application offers robust, automated functionality that’s flexible enough to configure, to meet your unique business needs. It’s important to emphasize the term “configure” here. While customizations may be necessary in some cases, they should always be a last resort.

At Astrica, we pride ourselves on delivering innovative solutions that significantly reduce the need for customization. Our clients consistently express their satisfaction with the results, highlighting the efficiency and effectiveness of our approach.

⏲️ Let’s Get Started!

If you’re ready to unlock the full potential of your ServiceNow Hardware Asset Management application, reach out to us. Together, we can navigate your challenges and build a roadmap to success. Don’t let your asset management efforts go to waste—let’s maximize your investment today!