ServiceNow Trends & Best Practices

ServiceNow

The CSDM Crawl Phase

Implement the Common Service Data Model (CSDM) using a "crawl, walk, run" approach! Up first: the crawl phase.

Digital Transformation

Why User Experience Really Matters

It really matters how easy a workflow is to execute. ServiceNow has solved this in spades! User Experience is the only currency that matters.

ServiceNow

AI is getting cheaper - Are you Ready?

DeepSeek rocked the world this week by making AI more accessible and less costly. Agentic AI experiences will soon be the norm across industries.

ServiceNow

Agentic AI for Enterprise

Let's look at a recent development in ServiceNow's agentic AI innovation: the acquisition of Cuein.

ServiceNow

2025 Calendar of ServiceNow Events

Planning for 2025 is underway and we've put together a list of 'can't-miss' ServiceNow events! We hope to see you there1

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