ServiceNow Trends & Best Practices

ebook

Digital Transformation in the Age of AI

Artificial intelligence (AI) technology has played an integral role in our lives for many years, powering our search engines (Google) and recommendations (Netflix, Amazon), vacuuming our homes (Roomba), and interacting with us in our homes (Siri, Alexa). 

In this eBook, we’ll demystify how AI and its latest evolution, generative AI, can be leveraged within the ServiceNow platform to enhance employee abilities, increase productivity, and deliver better service. 

Screen Shot 2024-07-16 at 4.47.34 PM

GET EBOOK
blog

Crystal Ball Predictions: What is in Yokohama in 2025

Our CEO, Vicky Papa, it trying her hand at predicting the future. Let's see what she thinks is coming in Yokohama, ServiceNow's next major release.

READ HERE
DALL·E 2024-12-10 16.46.08 - A whimsical and vibrant digital artwork illustrating predictions for ServiceNow software in 2025, featuring a large glowing crystal ball at the center
blog

Why Now Assist isn’t freaking out my internal CISO

I'll be the first to tell you that my superpower is anxiety - so why am I not freaked out by Now Assist?

READ HERE
DALL·E 2024-11-21 16.49.04 - A whimsical illustration of animals attending a futuristic conference. The setting features a modern exhibition booth in a grand conference hall. At t

Blogs

 

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ServiceNow

The CSDM Crawl Phase

Implement the Common Service Data Model (CSDM) using a "crawl, walk, run" approach! Up first: the crawl phase.

Leanne Bartkus Feb 18, 2025
Digital Transformation

Why User Experience Really Matters

It really matters how easy a workflow is to execute. ServiceNow has solved this in spades! User Experience is the only currency that matters.

Marci Parker Feb 7, 2025
ServiceNow

AI is getting cheaper - Are you Ready?

DeepSeek rocked the world this week by making AI more accessible and less costly. Agentic AI experiences will soon be the norm across industries.

Vicky Papa Jan 30, 2025
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